Frequently Asked Questions
What if it rains or snows on the day of my appointment?
How do I reschedule my appointment?
We understand bad weather can sometimes be an issue, fortunately we are still able to take interior pictures and then have a photographer return to shoot the exterior on a better day. If you prefer, you can cancel or reschedule your appointment by calling the office 24 hours in advance without charge.
If the date you originally booked your appointment no longer works, please call our office at least 24 hours before your appointment and it can be moved without charge.
How far out do I need to book my appointment?
What if I cannot be at my appointment?
Do you shoot HDR?
How soon do I get my pictures/floor plan/video?
How do I cancel an appointment and is there a fee?
We have 5 full time photographers and offer our services 7 days a week so unless it is the height of spring market we are usually able to schedule a shoot within 48 hours.
No problem! Our photographers are all familiar with lock boxes or can use hidden keys/garage codes to access the property solo. If homeowners/tenants will be present in the home without an agent, please just ensure they know when the photographer is arriving. Please make sure the property is ready to be shot before the photographer arrives. The photographer is not responsible for the readiness, staging or cleaning of the property.
No, we do not. We shoot single exposure with flash on all of our shoots. All Front Door Photography photographers are trained on and use with the same equipment to keep our style consistent no matter which photographer you choose.
Photos are delivered within 24 hours from the appointment. Floor plans, virtual staging and video within 48 hours from the appointment.
To cancel your appointment please call our office at (862)-220-6169. There is no charge if you cancel/reschedule an appointment more than 24 hours in advance. A $50.00 cancellation fee will apply to all shoots cancelled less than 24 hours in advance.
Do you bring extra lighting?
How do I know what pictures I will get?
Do you offer brochures or shoot agent headshots?
Our photographers use a strong hot shoe flash for addition lighting. We do not however use large studio lighting.
Your photographer will go over all of the shots during the shoot with you and you can select the shots you want then. You can also let the photographer select the shots they prefer, all of our photographers are full time real estate photographers and are trained to look for the best angles.
No, we do not offer brochures at this time and our photographers only shoot homes and properties. .